Frequently asked questions

• Booked a holiday or flight with ITS Reisen? Then you have reached a different company

  ITS-Reizen from Bolsward is a coach company, not the German tour operator ITS Reisen (its.de), so please contact your booking site to change a flight or trip.

• How much does coach hire cost?

  What determines the price of coach hire with a driver? Distance, duration, choice of coach and extra costs explained, plus how to get a tailored quote quickly.

• How many people fit in a coach?

  From 30 to 90 people: how to choose the right coach for your group, with an overview of the ITS-Reizen fleet and tips on group leaders and luggage.

• Organising a school trip by coach: what should you consider?

  Planning a school trip by coach? This checklist helps, from booking the coach and the passenger list to seat belts, eating on board and leaving on time.

• Driving and rest times for the driver: what do they mean for your trip?

  When does a coach driver have to take a break, and when is a second driver needed? The driving and rest time rules and what they mean for your planning.

• How do booking, payment and cancellation work?

  From quote to confirmation, payment and cancellation: this is how booking a coach with ITS-Reizen works, under the terms and conditions of Busvervoer Nederland.

• What can and can't you take on the coach?

  Luggage, food and drink, alcohol and smoking: what you can and cannot take on the coach, under the general terms and conditions of Busvervoer Nederland.

• Hiring a coach for a wedding: what should you consider?

  Taking guests to the ceremony, reception or hotel? Tips on hiring a coach for your wedding: planning, pick-up points, timings and the journey home.

• Organising a staff outing by coach

  A staff outing or team day by coach? How to choose the right coach, plan the day and make sure everyone leaves together and gets home on time.

• How far in advance should I book a coach?

  When should you book a coach? Why booking early pays off in busy periods and what you need to request a quote straight away.

• What if there are delays, traffic jams or bad weather?

  Traffic jams, delays or a code orange weather warning: what happens to your coach trip and who pays the extra costs, based on the Busvervoer Nederland terms.

• Taking a group to Terschelling or Vlieland

  Taking your group to Terschelling or Vlieland? How to arrange coach transport to the ferry in Harlingen and what to bear in mind when planning the trip.

• Study trip abroad by coach

  A study trip or residential school trip abroad by coach? What to think about: travel documents, driving and rest times, overnight stays and luggage.