What can and can't you take on the coach?
A few clear rules apply on the coach, so that everyone travels safely and comfortably. They are set out in the general conditions of carriage and travel of Busvervoer Nederland, which apply to all our journeys. Here are the most important ones.
Luggage
Pack your luggage securely, so that nothing breaks and the coach and other luggage are not damaged. Attach a label with your name, phone number, email address, home address and destination.
The operator may refuse luggage if the number of items or their size is unreasonable, or if the weight exceeds 20 kilos per person. If you are going away for several days with a lot of luggage, please let us know in advance.
Food and drink
A sandwich or a bottle of water on the way is usually no problem. Please keep the coach clean, though: spilling (hot) drinks and making the coach dirty are not allowed. Bring a bag for your rubbish.
Alcohol
Drinking alcohol on the coach is only allowed with the express permission of the operator. If, for example, you would like a drink on board after a wedding or staff party, please arrange this in advance. Drugs are always prohibited.
Smoking and vaping
Smoking and vaping are not permitted on the coach. On long journeys the driver plans breaks, when you can smoke outside.
What is never allowed
Drugs, explosives, weapons, oxygen cylinders and other hazardous substances may not be taken on the coach, not even in your luggage.
Behaviour on the coach
Stay seated while the coach is moving, wear your seat belt if there is one and do not touch emergency equipment such as the emergency exit. Do not disturb the driver or your fellow passengers. Anyone who does not follow the rules may be refused access to the coach.
Frequently asked questions
- Can I drink alcohol on the coach?
- Only with the express permission of the operator. Please arrange this in advance when you book.
- How much luggage can I bring?
- A reasonable amount; the operator may refuse luggage over 20 kilos per person. Let us know in advance about a lot of luggage or large items.
- Can I smoke on the coach?
- No, smoking and vaping are not permitted on the coach.